Great customer service and prompt…
Great customer service and prompt response on any questions. Would definitely use again!
By Neil B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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107 reviews
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Lighting is a powerful thing. It sets the mood, inspires productivity, and motivates us. The right light can open up a room in a bright ambiance or create a more cozy environment with warm tones and diffused light.
emptyoo.com (emptyoo.com) has 107 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
107 approved reviews, newest moderated first
Great customer service and prompt response on any questions. Would definitely use again!
By Neil B.
Hello all good. Waiting the goods 😀
By Ranzanici
Petites lampes retros faciles à placer sur des meubles, tables, bibliothèques etc. Jolis modèles
By France P.
Very responsive and polite customer service. My product actually only worked briefly but the customer service team were quick to respond and solve the problem. I wil be buying from Emptyoo again and can recommend them
By Maff B.
Very professional, very helpful and quick response to emails or questions.
By Hans D.
I think the products are outstanding at least picture-wise. Will be clearer once I have received the actual products.
By The S.
I returned the lamp I purchased through UPS months ago. Emptoo has not refunded the 599.99 into my account. DO NOT PURCHASE FROM THIS BUSINESS THEY ARE A SCAM. I HAVE BEEN WAITING FOR MY REFUND FOR LITERALLY 4 MONTHS. EACH TIME EMPTOO STATES THEY WILL REFUND MY CARD. DO NOT ORDER FROM THEM.
By Dr Isabel K.
I purchased a lamp for over 100USD. It arrived on time however it didn’t work. I reported it and they offered me various unreasonable solutions. 20USD refund, 30USD refund. Eventually they agreed to send a new one. A week later wrote to me to say 10USD shipping was due. To save argument I paid it. But they charged 20USD to my card. New lamp arrived. Worked for a few weeks then stopped. Reported it again. Was offered a 20USD refund. Waste of time, poor customer service. I would suggest avoiding this company. Shame as the lamps are quiet nice, if only they worked.
By Mr Vincent D.