Empress MimiReviews of empressmimi.com

So helpful! A pleasure working with support.

Amazing service everytime

I’ve been so impressed with the customer care from Empress Mimi. The Customer service pixies are as wonderful as their products. Huge thanks to Lola who helped make my subscription even more suited to me 😘

I had some issues with my items on being in the warehouse. Jezza solved it all.

I couldn't find my tracking number so I emailed and asked about it, and turns out I selected the wrong shipping! My bad.

I got way too excited about the Black Friday sale and ordered the wrong size so I emailed in. Elle handled it beautifully! I was given 2 options and realistic expectations were set. I’m very excited to get my correct size when it is back in stock. I’m so glad waiting was an option and I was not told to cancel my order or place a new one. Not only is your product amazing so is your customer service!

I had a negative situation revolving around a mishandled cancellation request that was taken care of promptly and efficiently as soon as Mia stepped into the picture. She handled my issue professionally, but with sensitivity and empathy, and without wasting my time. I truly appreciate that level of customer service, clearly she is a valuable asset to your company.

I love all my Empress Mimi sets! So fab and comfy - it doesn't have wire but it gives me the support that I need. I can wear it all day unlike any other bras w/ wire. ;)