Empress MimiReviews of empressmimi.com

Outstanding customer service! Thanks Jezza for your promptness, professionalism, and kindness.

I've used the Empress Mimi customer service a few times and I'm always impressed by how fast and efficient they are, not to mention their kindness. Last week I needed to make changes to my subscription, so used the chat box, but then got busy elsewhere so didn't see the response until a bit later. Jezza had very quickly responded and input the change I had requested, and left a lovely message to confirm it was all done. Only wish all companies I buy from had that level of service..!

Jezza really went out of her way to help when I made an order and forgot to update my address. She got it all squared away for me and I really appreciate her help. The product are outstanding and my girlfriend absolutely loves them all!

Ordered a corset I needed by 5/14, but there were no express shipping options. Emailed asking if there was anything I could do and Jezza promptly replied and she gave me the link to track it. My corset arrived today with over a week to spare and the not only is it beautiful, even the packaging is! I love everything and they were so kind and helpful!

Great experience and lovely products. I made an error in my order, and the lovely Jezza fixed me up no problems.

I made some errors while punching in my order, their customer service rep was able to tidy them all up for me and get everything sorted in no time flat.

Jezza was very clear and helpful, thanks!

I woke up to my subscription being reactivated and an order placed - I reached out and had prompt help from Christina and the issue was fixed so quickly! I love the lingerie and can’t wait to buy more for real when I am able to. Thanks Christina and Empress Mimi!