Changing my impression and evaluation
At first I submitted a negative evaluation of Empire Tactical. Due to misunderstandings on the part of both parties, I ended up with a backpack in Brazilian customs awaiting an absurd amount of import duties to pay. Brazilian customs, one of the most corrupt in the world, loves this sort of stuff. Anyway, the pack was returned to Empire Tactical in the USA and their transport company paid the return transport fees. I just received my full reimbursement including freight today. I appreciate Empire Tactical following up on this and for the reimbursement. I would delete my previous evaluation if possible. It was pretty nasty and I did not give Empire Tactical a chance to make things right. They really came through.
By James Hale T.