Great Customer Service
Eduardo was most helpful in facilitating our order and followed up regularly with updates and status. I would work with these folks again anytime. Great job!
By Bill S. - C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Empire Promotional Products. Best selection of promotional items and corporate gifts. Let us earn your business with our 1st class service and low prices.
EmpirePromos (empirepromos.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
39 approved reviews, newest moderated first
Eduardo was most helpful in facilitating our order and followed up regularly with updates and status. I would work with these folks again anytime. Great job!
By Bill S. - C.
Always great service!
By customer
Excellent........ Susan A. is the best!
By S.K.
Response from EmpirePromos· Jan 14, 2020
Thank you. We know....she's amazing!
Susan and her team are simply the best. Needed promotional items made in the USA for a government client. Susan and her team was able to find me the item my client wanted and at the price point I was allocated. Item was delivered last week ( very high quality) I called back to increase my order and they came through. The process was very effortless. Susan was very responsive whenever I called or emailed. I will most definitely do business with them again. Thank you Susan ( Empire Promos Team). Kind regards,
By David
Great service and great products.
By customer
Empire Promos was very helpful and professional when we worked with them to order custom messenger bags for our team. Eduardo, our Empire representative, offered suggestions, answered questions quickly, and worked with us when we had to make a change to our design. We would definitely work with Empire Promos again. Thank you!
By Jennifer N with I.
Great customer service. Very fast turn around and delivery. We love the umbrellas. Thank you.
By Radial Property Group, L.
Great company with top quality products and prompt response. Thanks Eduardo..
By Chirag S.