Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
124 reviews
EmotiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.1,000+ brands rely on Emotive to deliver a 27x ROI on average and engage their customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is free to try, easy to use, and risk-free to get started. We offer a 5x ROI guarantee or your money back.
Emotive (emotive.io) has 124 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
124 approved reviews, newest moderated first
Emotive is a great affordable option with proven ROI! User friendly and great system with better results than competitors
By Grace H.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! - Emotive
Big time scammers.
By Mateo P.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! - Emotive
You guys have really created an excellent product and have a great support team. Easy to use and very intuitive.
By Andrew
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We're so happy to hear you find Emotive easy to use! - Emotive
Emotive is simple to use as this has allowed us to reach out customers in a more direct manner which has resulted in constant conversion for our brand. The support staff is also great!
By R. J.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! - Emotive
Emotive is a great platform that is very easy to use. I love being able to receive broadcast guides too as it can be super hard to think of creative for every blast we send. This platform is way better than any other texting platform I have used throughout my career. I think that anyone who uses Emotive would benefit greatly as they are always reaching out to make sure you are ok and I love that they provide updates that will help you to succeed.
By Caressa G.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! Our success managers are rockstars and we are so glad they are going above and beyond for you! - Emotive
Emotive has the best account managers ever. I feel I have a whole team working with me!
By Andres P.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! Our success managers are rockstars and we are so glad they are going above and beyond for you! - Emotive
Great service that meets our teams needs. Somewhat limited but does what we need it to at the minimum. Our account rep meets with us weekly and is quite knowledgable.
By Brett
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! - Emotive
Very responsive to customer needs. My CSM, Renee, provides assistance in a way that does not make our brand feel like just another customer. Emotive is quite intuitive and easy to use.
By David S.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We are so lucky to have Renee! - Emotive
