Sean was super helpful
Sean was super helpful. The whole time I felt heard and he was very calm which made my experience even wonderful.
By Annmarie W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
525 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
emmamason.com is listed under Furniture Stores.
emmamason.com (emmamason.com) has 525 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 439 reviews with 5 stars · Clear filters
Sean was super helpful. The whole time I felt heard and he was very calm which made my experience even wonderful.
By Annmarie W.
Samantha was very helpful, polite and professional! Wish other customer service representatives would take classes from her!!!
By Eva C.
Samantha was wonderful to work with. She was patient and so helpful!
By Tara D.
Representative was attentive to my sales needs, and the representative was knowledgeable of products. Great priceon products--almost half of local, big box furniture store.
By Radames Aviles J.
Cindy chatted with me yesterday and again today to help me understand the specifics of a purchase I was making. She was professional, knowledgeable with good quick replies that made a difference for me.
By Kathryn H.
Sydney offered swift communication on product research and reviews. Kindly answered all questions and even help place our order!
By Chris
The agent (Sydney I believe) was very helpful, efficient, and understanding of our needs. She made it easy to decide to place our order.
By Mike H.
They were responsive to my requests and easy to deal with no high pressure sales people!
By DR D.