Great experience overall
Great experience overall! Product as described and shipped quickly. Arrived in perfect condition. Emely was quick to ensure everything went smoothly. Will do business with again.
By S E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
525 reviews
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emmamason.com is listed under Furniture Stores.
emmamason.com (emmamason.com) has 525 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Great experience overall! Product as described and shipped quickly. Arrived in perfect condition. Emely was quick to ensure everything went smoothly. Will do business with again.
By S E.
Communication was excellent. The table is gorgeous and the packing was exceptional.
By Tara W.
I had a wonderful shopping experience with Emma Mason! Absolutely AMAZING customer service. They were upfront about the wait time for shipping and made sure I was agreeable to that. It was well worth the wait! Sandree stayed in contact both by phone and email every step of the way including after delivery to make sure I was completely satisfied.
By Dayna-Marie J.
Great experience overall. Omar was helpful, responsive, and had good communication. Greg was helpful also.
By Dillon H.
Lourdes was so helpful made this the easiest furniture purchase I’ve ever made. The delivery was a great experience and the furniture was perfect just as described
By Jigar p J.
There was constant communication and transparency through the whole process. I thoroughly appreciated our sales manager Niña Lene for answering all questions and checking to ensure a solid delivery
By William D.
This company was amazing to work with. Communication was great and if I needed a question answered I never waited more then a day for a return email. I would 100% work with them again. Teri and John cravens
By Teri C.
The bedroom set I bought is very sturdy and so beautiful . They kept me updated thru the whole process . The delivery team were great and very thorough with checking for damage before leaving. Thank you so much for everything.
By April W.