Sean
Sean, was friendly and seemed to be very knowledgeable on the items that I was interested in ordering. Hopefully I will have a great experience with the outcome of my order and the company Emma Mason. Linda J From GA
By Linda J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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525 reviews
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emmamason.com is listed under Furniture Stores.
emmamason.com (emmamason.com) has 525 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Sean, was friendly and seemed to be very knowledgeable on the items that I was interested in ordering. Hopefully I will have a great experience with the outcome of my order and the company Emma Mason. Linda J From GA
By Linda J.
Sean helped with making sure everything was in stock and with placing the order. He was very nice and helpful
By Cheryl
I'm so excited to be adding to my Beach Craft Wicker collection! When I discovered my original vendor no longer carried the line, I thought I was out of luck finding matching pieces. Thankfully, I found Sean! He was incredibly helpful and patient in guiding me through the special order process. From our first conversation on July 27th to finalizing my order on August 18th, Sean's communication was top-notch. I've never experienced such dedicated customer support! I'm eagerly anticipating the arrival of my furniture and have no doubt it will be perfect, thanks to Sean.
By Julie P.
Wonderful Help from Samantha on getting our outdoor furniture order exactly how we wanted it...very efficient and helpful and friendly!
By Angela M.
Answered all my questions, was very friendly.
By Joan
Samantha was very helpful and quickly processed our order. Great communication!
By Dean K.
Sean was swift and able to navigate me through all my questions and to process the order online through affirm with no hassle. Not only was he efficient, expedient, he was a gracious, -very patient gentlemen, who was happy to be helpful providing me with information regarding the website, assisting me with understanding the fees and which options would serve me best. Sean was a most pleasant customer service personnel representing your company well. This was ordered on Sunday, usually when most online companies are not available, and this was certainly a plus!! Sean was a pleasure to deal with and friendly. Thank you Sean for making this happen for me effortlessly!! It was a great experience and I would order from your company again.
By CaraMia S.
Extremely pleased with the level of customer service we received from Samantha, one of their salespersons. She was very pleasant to work with, and her follow-up was fantastic.
By CHARLES