Be prepared to wait several weeks for delivery.
I would have chosen five stars but I was surprised at how long it took to be delivered. Otherwise I am pleased. The sweater is attractive and warm but lightweight.
By Helen
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
74 reviews
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Ember & Kate is listed under Clothing & Underwear in Sheridan, Wyoming.
Ember & Kate (emberkate.com) has 74 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
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I would have chosen five stars but I was surprised at how long it took to be delivered. Otherwise I am pleased. The sweater is attractive and warm but lightweight.
By Helen
The dress is beautiful and comfortable! I love it! I also accidentally ordered two of the same dress and the cancellation process was easy. The dress took 3 weeks to arrive, so if you are in a hurry, beware!
By Sue C.
Experience ordering was good and there were plenty of messages as merchandise was in transit to let me know delays, etc. One thing I wanted to note… is that the color green on actual dress I ordered was way different from picture online.
By Claudia
Response from Ember & Kate· Aug 4, 2026
Thank you for your thoughtful feedback, Claudia! We’re pleased to hear that the ordering process and delivery updates were helpful. We’re sorry that the dress colour differed from what was shown online, and we’ll review the product images to ensure they represent the item more accurately. We truly appreciate you bringing this to our attention. Warm regards, The Ember & Kate Team