Embark VeterinaryReviews of embarkvet.com

I cannot recommend this company. They are so slow with processing the results. While waiting they send emails advising the next step. Honestly when you see the email you think you have the results only to be told another 3-4 weeks. It took nearly 2 months for them to admit they received the DNA. I emailed about the slowness of their processing and advised they re-routed my three samples to another lab. All around, the experience with this company has been poor and I would never recommend them.

Embark lost my dogs DNA sample. We sent in two at the same time and they processed one and lost the other. Embark takes absolutely no responsibility for losing the sample. It seems odd that a company involved in DNA test would be careless enough to lose a sample. How many samples do they mix up? The company seems like they may be a scam.

If my wife came to me and said she wanted a DNA test for our dog, I would take her to get her head examined. What the hell is wrong with you people??? We're talking about a damn DOG HERE!!!!

This company is a SCAM. don't order from here. Company send an invalid tracking number and refused to follow up with a correct one after multiple request.

Don't wast your money. Lousy company. Maybe they could get their DNA issues worked out if they'd spend more time on their actual business and less time pushing politics. Use Paw Print Genetics or DDC if you want to deal with a real company.

I adopted a dog the owner told me was a St Bernard, Saluki, Australian Shepard. The size, shape and markings of this dog are all St Bernard, with extra long ear hair (saluki trait) and spots on legs like the Shepard. NONE of the breeds came up only the same as my last mutt. I don't care what my dog is but I do care that the company doesn't care that it is inaccurate. When I questioned the result and sent pictures I got a form letter back. No offer to retest or anything. Just wasted money!

Posted 3 samples embark have confirmed they have received 2 but the 3rd is missing I have asked several times for a replaced kit to be issued so I can resend and I'll I get back is keep an eye on tracking updates. The two they have received say the results will be available late april they advertise a much quicker turn around than that, let's hope its quicker and that's just an estimate otherwise that is false advertising

I wanted to support Embark due to their work on Doberman health, however after multiple "not enough DNA on the swab", a VERY obtuse sign in and user design, L O N G wait periods which are not compatible with trying to get results for pups before they go home and almost non existent customer service I now use Paw Print Genetics which have AMAZING customer service, speed and ease of use. Sorry Embark, but I ended up giving up and lost money on a couple tests I never did get done.