EmassagechairReviews of emassagechair.com

Been wanting a massage chair for my home office but the pandemic situation actually put my thoughts to action. I decided on this one with fair price after reading all the reviews and it was a good decision and best gift to my family and myself. Both my parents in the 80s love it. Many different functions and levels give a head to toe good work out which I have been missing since the initial lock down. Feel like heaven when I sleep in it and enjoy the music, the massage. I hope it will last for a long time. BTW, Matt at customer service was great and solved my color problem right away. Finally get some work out and relaxing at the same time. Well worth the money!

Do NOT purchase from this company. I brought a massage chair with them and they totally screw up the delivery. Mxxx Is their CS manager and he will lie and tell you all sorts of stories. I had to cancel my meetings and take time off because of their delivery issue and incompetence. Do NOT purchase anything from them, especially their so called white glove services. The delivery person end up dumping the chair in my garage and left. They send me an email with a video on how to put the chair together. After complaining for half a day, they finally committed to sending a technician out to assemble and move the chair inside my house. It was an nightmare experience because they will lie to you every chance they get. Updated: I found out that their delivery person only delivered one out of three boxes. Like I said, this company will lie and provide fake marketing material that they provide the best services. When I tried to post this review, they immediately reported it.

Excellent product knowledge. No pressure sales. Could have explained financing impact on returns.

There was some shipment issues with my order, and Matt & Heather were extremely professional in resolving the issue. In fact, they took a loss in profit (although it may have been the manufacturer fault- and not theirs) to ensure that I was happy with my purchase. I can personally attest that emassagechair.com is a reputable company who is run by extremely professional and customer-driven owners. If or when I purchase another massage device, I will definitely order it from them.

THANK YOU HEATHER , JAMES , RHONDA, I NOW HAVE A GREAT ADMIRAL MASSAGE CHAIR, USE IT TWICE A DAY OR MORE,WHEN THE TIME COMES I WILL PURCHASE ANOTHER CHAIR FROM THIS GREAT TEAM!! THIS IS EVERYTHING YOU ADVERTISE TO BE ! & A GREAT HONEST COMPANY!! MUCH REGARDS ,DUANE,KELSO WA..

I had problem with my order and thanks to Rhonda at emassagechair, it was resolved to my benefit per her recommendation. Rhonda had been patient and courteous each times I contacted her. It took a little longer than expected, but I got my massage chair and been enjoying it!

Very responsive, knowledgeable, and helpful. Excellent customer service overall.

Customer Service was very helpful in completing the transaction, got better deal than Amazon or any other site, Can't wait to receive the Chair!