Great customer service
Great customer service. Rhonda and Heather worked to make sure I got the chair I wanted. Can't wait till its delivered. Patricia
By Patricia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
351 approved reviews, newest moderated first
Great customer service. Rhonda and Heather worked to make sure I got the chair I wanted. Can't wait till its delivered. Patricia
By Patricia
Great customer service. I explained mine and my wife's needs and I was given a full breakdown on the best chairs for us so we could make the best choice on chairs possible. To make the purchase even better, not only did they beat any price I could find but she went even better. It was a great buying experience
By Donovan
my counsellor walked we thru step by step in the ordering process . Also gave me advance info on how to operate the chair to avoid a problem with a bad shoulder . Confident I got the right chair , right price from the right company.
By Stephen
Transaction was very pleasant, informative, and transparent. My first call was product information. 2nd call was for purchase. People I spoke to was very professional and knowledgeable about product being sold. thanks, Arnold D. CEO
By Arnold
Very professional listened to my question and replied with a kind and honest response.
By Dave
Ronda was very pleasant and helped me get our desired chair order placed.
By Jim
A massage chair is a costly investment, and the numerous feature variations and models can get overwhelming for first time buyers. Heather and James did a FANTASTIC job patiently guiding and explaining the considerations to help me confidently select a chair, at an amazing price! This entire journey began with a compelling sale on a chair at Costco, which led me to eMassageChair when searching for online reviews. I'm very thankful I called, as they helped me select a better chair at lower cost. Five stars all the way..
By Ty
Excellent help when I phoned in, no run around, just someone that helped me get the chair I wanted at the best price. Thanks so much!!!!
By Martin