Very good experience with…
Very good experience with eMassagechair. The patiently answered my questions and also responded quickly to my emails or chats. Matt was pleasant to deal with and he helped me make a decision. Thank you!
By Sreeni
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
351 approved reviews, newest moderated first
Very good experience with eMassagechair. The patiently answered my questions and also responded quickly to my emails or chats. Matt was pleasant to deal with and he helped me make a decision. Thank you!
By Sreeni
Great experience! Very kind & helpful! Great Price.
By JH
I had a good experience online chatting. The only thing that I didn't like was that I asked for a better price and even though I got it, I didn't think I should have had to. Should be more upfront on lowest price.
By Rob
Heather was a great help
By Pat
This review is based on on the order, purchase process as I have not yet received the product. So far excellent!! If the post purchase, delivery, White Glove Delivery, and product performance match the order and pre-order processes, this purchase will be a grand slam. I made several contacts with emmessagechair via the web chat function (in pre-order stage). The Chat CSR was outstanding. She was knowledgeable, fast, and empowered to authorize the my price promise request (via Chat!!). So far, so good! Can't wait to receive and use the Osaki message chair
By George
Just received chair yesterday. So far it is great. I am excited to try the different kinds of massage.
By Mary
Customer service with Emassagechair has always been first rate.
By Wayne
I researched a new massage chair for over 3 months including visiting brick and mortar stores and endless reading of reviews and web searches for problems. I choose a Fujimedic Kumo massage chair and purchased it from Emassagechair.com due their stellar reviews and the professional and knowledgeable sales team. ( Rhonda was great and very helpful) I was hesitant to buy online due to delivery and set up, but Emassagechair and their delivery partners were spot on with delivery time and the chair arrived in excellent condition. I love the Fujimedic Kumo chairs program customization options and the quality of the massage and hardware. Great buying experience and I would definitely buy from them again.
By James