els petReviews of elspet.com

Response from els pet· Nov 26, 2024

We would like to inform you that your refund for your order has been successfully processed from Nov. 5th lt may take up to 20 business days for the cardholder to receive a refund of the chargeback amount, depending on the cardholder's bank. We also sent you the dispute confirmation to proof that. Could you use the 23 digit ARN to ask for your bank?

Response from els pet· Nov 25, 2024

We feel so sorry for any inconvenience caused to you. Please drop an email to us at [email protected] with your problem and order number, we would also appreciate it if you can assist us by filming a video demonstrating the specific problem again. This will enable us to accurately assess the issue and provide a more targeted solution.

Response from els pet· Nov 25, 2024

we feel so sorry for any inconvenience caused to you, you already sold your cat litter box? we would like to help you check the malfunction and solve the problem. We make an apologize to you again for any inconvenience.

Response from els pet· Nov 21, 2024

We feel so sorry for any inconvenience caused to you. Please drop an email to us at [email protected] with your problem and order number, If there are any issues with the products, kindly provide us with some photos or videos to illustrate the problem. This will enable us to accurately assess the issue and provide a more targeted solution.

Response from els pet· Nov 20, 2024

We feel so sorry for any inconvenience caused to you. Please drop an email to us at [email protected] with your problem, we would also appreciate it if you can assist us by filming a video demonstrating the specific problem again. This will enable us to accurately assess the issue and provide a more targeted solution.

Response from els pet· Nov 20, 2024

Thank you for your feedback. We sincerely apologize for your experience and appreciate your insights. Could you tell us your order number? Please feel free to reply to this email：[email protected]. We want you to know that we really to help you resolve your issue. Your satisfaction is important to us.

Response from els pet· Nov 19, 2024

We feel so sorry for any inconvenience caused to you. Please drop an email to us at [email protected] with your problem, we would also appreciate it if you can assist us by filming a video demonstrating the specific problem again. This will enable us to accurately assess the issue and provide a more targeted solution.

Response from els pet· Nov 19, 2024

We feel so sorry for any inconvenience caused to you. Please drop an email to us at [email protected] with your problem and order number, we will provide you with some more better and professional suggestions.