Ellure DecorReviews of elluredecor.com

Ordered a towel warmer in January -still has not arrived. They will not return my money either. Complete Rip OFF - do not do business with this company $139 down the drain.

I purchased a towel warmer and I never received tracking and I still haven’t received the product. It’s been over a month. The customer service is horrible. I will never purchase from them again. A horrible experience. Do not shop at this place.

BUYER BEWARE…..I ordered lights for my front porch because I was renovating my home. I spent $429.00 and Within 3 months of installation one of the lights I noticed a couple of the LEDs starting flashing like it was going out. Within a couple of weeks the left light is completely out (blown). On August 12,2022 I wrote to Olivia at Ellure and never got a response. I sent another email on Aug. 24th and today is September 8, 2022 and still no response. I’ve called their customer service number and left a message but as of this date no return call. This company is a scam!

Twice I received broken merchandise and now they will not respond to me about a refund or even online store credit even though I've contacted them more than 10 times! I think this place is a scam. Do not use them! I've reported them to the BBB, and they can't even do anything since they aren't a 'real' store.

I ordered 4 lights for a project and the cover plates of everyone one of the light fixtures is defective. They were quick to reply prior to my order. Now I cannot get them to respond either by phone or email. I would NOT order from this company. Not trustworthy at all.

Absolutely do not order from this scamming company. Spent $3,600 on light fixtures that arrived completely broke and not as described. The lights were advertised as exterior lights and really are interior lights. They will not respond to me emails, they don’t answer the phone. If you order from this company you will get scammed out of your money.