Superb quality and very efficient customer service
The quality of the material is superb, the designs are great and the customer service is responsive and helpful.
By Maria R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
458 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, ElleSilk has been crafting luxurious silk bedding in Como, Italy. Our collection includes silk sheets, silk duvet covers, silk pillowcases, silk duvets and pillows, silk blankets, silk sleepwear for women and men, and kids silk bedding. All crafted from the finest 22 momme and 25 momme 6A-grade Mulberry silk and OEKO-TEX certified for safety and sustainability. Each piece embodies timeless Italian craftsmanship, exceptional comfort, and effortless elegance.
ElleSilk (ellesilk.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
458 approved reviews, newest moderated first
The quality of the material is superb, the designs are great and the customer service is responsive and helpful.
By Maria R.
Lovely product, excellent customer service & speedy delivery. 100% would recommend.
By Ed
I reached out for help with sizing, my item was shipped and received quickly, and is high quality!
By Ashleah
I purchased a silk pillowcase, and it feels soo soft, luxurious, and high quality. My skin and hair are smoother because of it.
By Jessica G.
The choice of colours is so wide, I was able to find exactly what I was looking for online. The material is super soft, lovely mulberry silk on the 4 pillowcases I got and they washed great, the colour looks beautiful 😍 The communication was on point and the shipping super fast! Definitely recommend!
By Ana F.
Ich war sehr skeptisch, aber habe trotzdem eine Pyjama bestellt. Lieferung in die Schweiz in 7 Arbeitstagen. Keine Zollprobleme (wie versprochen macht ElleSilk alles, inkludiert in Preis) Perfekt eingepackt. Die Qualität macht einen sehr guten Eindruck. Aufgrund von dieser Bestellung kann ich ElleSilk gerne weiterempfehlen!
By Simpen S.
For a gift. She is perfectly satisfied 🙂 Great quality. Great design and color. Would recommend and come again.
By JH
Nice silk with multiple colour to choose. Love this robe.
By Diana