Product protection was added without my…
Product protection was added without my knowledge
By Ray K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
605 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elleseandco is listed under Decoration & Interior.
Elleseandco (elleseandco.com) has 605 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
605 approved reviews, newest moderated first
Product protection was added without my knowledge
By Ray K.
I purchased clothing from this store believing it to be an actual store based in the eastern states. Its a scam, the items were straight from a Chinese warehouse. They came in a clear plastic bag, no tags etc. Item was not as described or in Australia sizing. All the reviews on the items must be fake as what they described was nothing like what I received. Item, actual garbage, money in the bin
By Tennille B.
Response from Elleseandco· Sep 14, 2026
Hi Tennille, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co
Easy enough to process full order
By Andrew
Ordering understanding delivery price ease of the purchase
By Bernadette K.
Easy transaction. Cheap and affordable.
By customer
Website design was good. Checkout was easy. Now I am anxiously awaiting for my delivery.
By customer
Easy Access Would be greatful if shipping is fast ..
By Richard H.
Easy ordering good selection & service
By Geoffrey B.