Great product images and information
Great product images and information, very good pricing easy purchase, and check out
By Mark F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
605 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elleseandco is listed under Decoration & Interior.
Elleseandco (elleseandco.com) has 605 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
605 approved reviews, newest moderated first
Great product images and information, very good pricing easy purchase, and check out
By Mark F.
My friend and I were looking for long waterproof coats and we saw yours. Loved them from the first look. Would have liked to see a sizing chart as we just had to guess on the sizes. Otherwise the process was very easy. Looking forward to receiving our coats.
By Kelly H.
My wife bought me a pair of your waterproof shoes, they are so good I bought some for my son.
By Ian F.
Very good product and price
By Mark D.
Good quality, my son is delighted with his costume
By Larisa N.
Easy to order and follow up e mails
By Anita M.
Postage protection tick should be off and as optional extra.
By Hugh T.
Product listed was for a knock off levis jacket with the s missing (our fault for not spotting it on the listing). Jacket ordered was a 2xl for my husband, which was too small even for my son who is a L/XL, upon inspection and checking measurements, the jacket sent had the measurements of a L but the jacket had a 2xl label on it. Contacted customer support to arrange a refund or exchange and was only given the option of a 20% refund or 40% credit note. Told if we want a refund we would have to pay £25 shipping to China! Upon further communication, expressing and proving photographic evidence of the manufacturer defect and their website claims of no hassle refund on defects, we were offered 60% refund or 80% credit or the shipping back at our cost. Found a support number which is registered to the Netherlands (that doesnt even work), and further research found that this company is notorious for selling forgeries and cheap defected clothing. Very dishonest company and practices, please stay away!
By themenis
Response from Elleseandco· Oct 7, 2026
Hi Themenis, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co