Extremaly easy to order
Extremaly easy to order, high range of products
By Roms
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
605 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elleseandco is listed under Decoration & Interior.
Elleseandco (elleseandco.com) has 605 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
605 approved reviews, newest moderated first
Extremaly easy to order, high range of products
By Roms
My friend Ordered a fit bit watch on my recommendation, the watch arrived in poor condition, no instructions and completely wrong colour, and a battered box, we are now being ignored, very disappointed very upset for my friend
By customer
Response from Elleseandco· Oct 17, 2026
Hi Customer, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co
The website was very easy to use and contained all the information I needed.
By Mrs Marian S.
The checkout process could be improved!
By AK
Don't buy from this Chinese company, they refuse refunds even when they send wrong items, keep away they are dodgy. Plus it takes for ever to receive your goods. Also they have taken 3 unauthorised payments by using my Mastercard in the space of 3 months . I have reported this to my bank. Shocking company to deal with.
By eleni P.
Response from Elleseandco· Oct 17, 2026
Hi Eleni , Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co
Good range of products
By Catherine
Products nicely displayed. Prices affordable. Easy to order. Free delivery. Will review again when I receive my lamps.
By PAULINE K.
Optional shipping insurance removed original carted item. Your up-sale attempt for another type of glasses overlapped &confused carted item that I almost made a mistake. Got to point that poor checkout, I was going to order elsewhere. Price was OK, but if product is NOT 5* (hopefully truthful), I'll be returning
By John B.