Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
162 reviews
EllacardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!
Ellacard (ellacard.com) has 162 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
162 approved reviews, newest moderated first
Process was nice and easy but my card didn't have the song playing with it .
By Clifford E.
Response from Ellacard· Feb 28, 2025
Glad you enjoyed our platform and sorry to hear that your card didn't have a song attached. If you reach out to us we can see what happened in this particular case. Ellacard
To summarize my feedback, the user experience is positive due to the site's ease of use and straightforward setup. However, I recommend enhancing the card animation to simulate a more realistic, hands-on experience, potentially by incorporating a flip-page effect instead of redirecting to a separate page. Additionally, improving email deliverability by utilizing a more reputable email service provider would mitigate issues such as emails ending up in spam folders.
By Sneaks
It was so easy to customize my friend's card with Ellacards user friendly website. My very nice personalized card arrived promptly in a digital envelope, which then slowly opened with my customized details. A classy gift!
By Brian H.
It's just a really well thought out service, so easy to use, lots of customisation options, and fun to play with! Loads better than alternatives I've used before, awesome! :)
By JULIAN B.
Customer service is impeccable. The website is growing and has functions specific to our companies needs that I have not seen anywhere else.
By Nichole W.
Your cards are wonderful and fun to send to friends and family!! I particularly like the photo template and so I can personalize the card and bring them a fun memory. The fact we can now send it by a link in an email is fantastic! Too many times they didn’t get the regular delivered card because it went to their spam. Thank you for your great service!! Joan
By Joan M.
This is my 3rd bday card to customize. I have so much fun creating them and my recipients just love them. Its a great way to turn your card into a meaningful and personal keepsake. Great job; Ellacards. You have made a life long customer. Cheers!🎉🍾🥂🎊
By D.F.
I was disappointed that I was not able to send a personal message in the card. I liked the options for the design.
By shirley S.
Response from Ellacard· Jan 29, 2025
Hi Shirley, I think there may be some confusion here as you can add personal messages to our cards. You can add text, photos, videos, GIFs, emoji, gift cards, and more across multiple pages. We would be happy to show you how to add a message if you reach out to us!
