Easy ordering as soon as you get to…
Easy ordering as soon as you get to speak to someone.
By Beth
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EliteRestaurantEquipment.com was founded by 3rd generation food service equipment specialists whose mission was clear: to provide top-quality Commercial Kitchen Equipment and Supplies at the lowest prices in the industry. Starting out, we aimed to offer a wide range of essential items like refrigerators, work tables, and catering supplies, all aimed at supporting food businesses.As time went on, our dedication to quality and customer satisfaction helped us gain a strong reputation in the food service space. Today we have became a go-to option for restaurants, cafes, and other businesses. Our growth was fueled by our commitment to staying innovative and prioritizing our customers' needs.Our headquarters is located in Newark, NJ, but our impact stretches far beyond. We proudly operate multiple distribution centers across the US, ensuring efficient service nationwide. What's more, Elite doesn't stop at the border – as we proudly extend our offerings to Canada as well.Through partnerships and expanding our product range, Elite has became a prominent player in the commercial equipment market, supplying over 70,000 happy customers. Our focus on value, quality, and staying up-to-date with trends has continued to drive our success. Today, Elite Restaurant Equipment remains a trusted choice for businesses seeking reliable and top-rated equipment and supplies.
Elite Restaurant Equipment (eliterestaurantequipment.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 10 reviews with 4 stars · Clear filters
Easy ordering as soon as you get to speak to someone.
By Beth
Well, ordering the part was fairly easy, I get no notification of when I will receive the part, or even if it's on the way and there is no way of checking on it the password thing keeps giving me the run around
By Freddie R.
Friendly customer service
By customer
Easy to use, quality products!
By customer
Ordering was easy prices right still waiting for delivery when I filled this out so far on time
By james B.
a glitch with my AMEX card resulted in my calling the 800 number and i reached a knowledgeable/helpful individual right away, he directed my call, and i was able to complete my transaction quickly/efficiently - so 'well done'!
By Ben Palmer B.
Response from Elite Restaurant Equipment· Jun 19, 2024
Thank you for your review!
The salesman is very good And helpful
By Syed A.
Ordered a vent hood. Received the hood with a damaged filter baffle. It was more than 24 hours before I discovered it. They would not replace the filter without me paying for a new one. I received the new one after a month after several phone calls with no response. The new filter did not match the original which was stainless and aluminum. Disappointed. They are willing to refund the cost of the new filter. I'll believe it when we get it.
By church maintenance G.
Response from Elite Restaurant Equipment· Feb 6, 2024
Thank you so much for you review!