I received my order and I love the…
I received my order and I love the quality
By Emigdio M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
45 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The moment you enter our store you will experience a new level of serenity and good taste.
Elegantion (elegantion.com) has 45 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
45 approved reviews, newest moderated first
I received my order and I love the quality
By Emigdio M.
Ordered a JD advent, website shows 24 actual minature bottles, what i got was 24 cardboard cutouts! Asked to return it and was told have to pay $20, AVOID
By Charmain C.
I ordered a knife set in 2025-06-12 as of yet not received a thing I have been tracking this it for months 2025-07-07 Oxford 27565 was the last thing I heard nothing now
By Martin H.
Ordered ornaments and they arrived unassembled. Would not have purchased for the price had I known.
By sandi H.
My order was sent completely wrong.I have repeatedly tried to contact customer service to resolve the issue. All I get is an email promising to take care of the problem. This has gone on for a month. No one is the least bit concerned about making sure my $100.00 order is correct. Beware of ordering.
By Robbin Davidson C.
Response from Elegantion· Oct 15, 2024
Dear Valued Customer, We are truly sorry for any inconvenience. Please email your order number to [email protected], and we’ll make sure this is resolved quickly. Christopher, Senior Director of Customer Support, www.elegantion.com
Worst piece of overpriced ornaments that arrived with no instructions on how to put together. One ornament had opened in shipping, boxes strewed about instead of being glued in place. I can't find a picture of how they were supposed to look, but these came with loose ribbons, loose boxes. In addition, while these cheap two piece plastic ornaments were priced at $16.99 each, the initial order summary had no prices on it. Then another order summary from PayPal with total price of $65.31. $50.97 for three ornaments, $4.85 S&H, and $7.96 tax (PA tax should have been $3.35). Just a rip off, and a lesson well learned. I will NEVER order from a post on FB again, and I will caution others to be aware whenever I see any other 'sale' on FB. I could have purchased better quality locally for sure.
By Kathy P.
Response from Elegantion· Sep 29, 2024
Dear Valued Customer, We are truly sorry for any inconvenience. Please email your order number to [email protected], and we’ll make sure this is resolved quickly. Christopher, Senior Director of Customer Support, www.elegantion.com
I'm trying to contact the but there is no place to fill out any questions or statements. I ordered christmas ornaments and one is broken and I can't get in touch with them. If you have an email address that works please send it to me. Thanks
By Simone D.
Response from Elegantion· Sep 29, 2024
Dear Valued Customer, We are truly sorry for any inconvenience. Please email your order number to [email protected], and we’ll make sure this is resolved quickly. Christopher, Senior Director of Customer Support, www.elegantion.com
Product delivered in damaged condition. No way to reach company. Tried to reset password over several days and always a “failed message.”
By Richard R.
Response from Elegantion· Sep 24, 2024
Dear Valued Customer, We are truly sorry for any inconvenience. Please email your order number to [email protected], and we’ll make sure this is resolved quickly. Christopher, Senior Director of Customer Support, www.elegantion.com