The service is great!!!
The service is great!!!
By Morgan M.
Response from Elecology· May 14, 2025
Hello Morgan, we don't appear to have record of working with you. You also appear to be based in the USA which is not where we operate.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
189 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We install electric car charging points at home, at work, in public car parks and retail locations. Get your free EV charging point installation plan now.
Elecology (elecology.com) has 189 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 3 reviews with 3 stars · Clear filters
The service is great!!!
By Morgan M.
Response from Elecology· May 14, 2025
Hello Morgan, we don't appear to have record of working with you. You also appear to be based in the USA which is not where we operate.
Charger is installed, works well and the cable ran under the house floor which is all as hoped. The engineer didn't seem so trustworthy and the customer service was passable. Some damage was incurred on the drilling of the exit wire from under the house. This was understandable, but the engineer initially denied some damage was done by him, then was quite disrespectful. He ended up doing a patch-up job but seemed to do a purposefully poor job or just had no experience applying silicon. We were given a very minor token discount that wouldn't cover redoing the touch-up work. Although the agent was keen to understand more about the situation with the engineer, we didn't feel comfortable taking it further. I'd say they're a fine company for the most part as most reviews state, but not 5-stars from our end-to-end experience.
By Paul M.
For the most part they work fine but one time it fried my cars computer and I had to get it replaced.
By Roberto G.
Response from Elecology· May 11, 2021
Hello, we don't have any record of installing a charging point for you. Your location also states that you are based in the US. We do not install charging points in the US.