web site did no work when I did my…
web site did not work when I did my purchase
By VINICIO
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
396 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ElecDirect.com provides professional grade Electrical Connectors, Wire Management and Control Products to electrical contractors, OEMs, MROs and more.
ElecDirect.com (elecdirect.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
396 approved reviews, newest moderated first
web site did not work when I did my purchase
By VINICIO
Have been ordering from Electric Direct for some time; always receiving prompt and satisfactory service.
By Harvey
Great Customer Service
By Douglas
Very disappointed with the customer service Giving I'm not an electrician, I feel the sale person was only caring about up selling. I asked to return some items that I did not need or did not like, I never received any answer
By JEAN
Response from ElecDirect.com· Dec 5, 2018
Hi Jean, thank you for submitting a review and for your feedback! One of our representatives replied to your return inquiry yesterday afternoon to confirm what you need to send back. In the e-mail, we suggested another type of connector that could possibly help you out.
Always have what I need at fair prices. Can't ask for more than that...
By HERSH
Great products, great sales and fast shipping!
By Jay
Great selection of products for a good price with fast shipping. Would not hesitate to purchase products from you guys again!
By Bryan
Great selection, great service, quick delivery, can't be beat prices, and name brand and/or high quality supplies makes me a repeat customer.
By Randolph, St. Louis, M.