Great friendly attitude and very…
Great friendly attitude and very helpful!
By Pat M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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677 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
Great friendly attitude and very helpful!
By Pat M.
My experience was So difficult for me ! But patience KAY ( last name unknown) Walked me through the process and it was a great learning process. I made mistakes but she didn’t give up on me. Thank you for your support and special people who are amazing. It’s a pleasure doing business with you. Best wishes to Kay and thanks again Charlie and Jean Gagnon
By Charlie G.
She was absolutely outstanding—very professional and incredibly patient, which is so important. She is highly knowledgeable and genuinely honest, which I truly appreciate. I would give her a 10-star rating and strongly believe she deserves a pay raise.
By Mark B.
The agent I spoke with was fantastic. She was not only kind but very helpful! She walked me through everything.
By Spark by H.
The lady I spoke with was very knowledgeable. She helped solve our issue in a timely manner.
By Mayflower Automotive and C.
Shannon is an amazing! I could have not asked for a better experience - super patient, extremely knowledgeable, friendly, patient and thorough. I nominate Shannon for employee of the Quarter and would encourage to consider enrolling her in growth/leadership training. Thank you for have such a great colleague helping customers in the field!
By customer
GREAT CSR. REALLY KNOWS HER BUSINESS
By LEN C.
It was very nice talking to Shanique in order to cancel my service (as I no longer am running my main business) and explain charges to me. She was very helpful and professional, and warm. I am very happy with my recent encounter with Elavon. I will use Elavon again if needed.
By Donna W.