The lady that helped me was great
The lady that helped me was great. She needs to be the one training the newbies.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
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677 reviews
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Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
The lady that helped me was great. She needs to be the one training the newbies.
By customer
Great customer service! She went out of her way to help solve our problem. You are lucky to an employee like her!
By mary H.
Pam was the sweetest most helpful person ever. She has such a calming and reassuring voice. She made an extra effort to make sure my terminal was updated properly so that I wouldn’t have to get the run around. I surely did appreciate her service! My account rep Gloria had the same helpful and genuine spirit. She made sure my seasonal account was reactivated and set up properly. She overnighted my needed terminals. The activation assistant,Toby, also had that get in done attitude. These ladies were incredible! Great customer service!
By Eleanor L S.
Jessica was very helpful! Got my issue taken care of very quickly!
By Jeanne
Agent was quick and helpful
By customer
Shannon was very helpful and patient and stayed with me upon my request, all the way through to the end instead of just assuming everything would work with me new password reset. She's great.
By Deborah B.
I spoke with 3 representatives onmver the course of our recent cyber attack. All of the reps were understanding, helpful, and professional. The final person who concluded the restoration if our terminal was Valerie.I especially appreciated her, but I know that it takes a team. I'm grateful for the help we received. Thank you.
By Dr H.
I've had three phone calls with different support reps regarding an issue with our credit car terminal. Shannon was not only fun to talk to, but she understood my urgency to find a solution, and gave me reassurance the matter would be dealt with it in time. Thank you, Shannon! You were a delight!
By Sunshine Coast Botanical G.