Understood my issue
Understood my issue, had an extreme amount of patience and helped me through the process
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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677 reviews
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Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
Understood my issue, had an extreme amount of patience and helped me through the process
By customer
The person who assisted me was wonderful! She listened to everything I had to say and then efficiently handled the situation - very impressed.
By Pat B.
Valerie was so much help.. She was able to get me back up and going quickly. I asked her about changing accounts and she we above and behond to make sure I had the proper form and how to fill it out correctly so there would be no problems. Thank you so much.
By Mitch Cox L.
Valerie took the time needed to listen to the issues and work through a possible solution and was thinking out of the box to come up with a solution
By Wanda B.
My issue was resolved quickly.
By customer
Representative was very patient and helpful.
By Marcia N.
Excellent responsive service. Thanks!
By customer
My customer service rep, Valerie (I believer her name was) was extremely helpful, patience, and courteous during our entire conversation. She went above and beyond to solve my problem.
By Sherry C.