Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
677 reviews
Elavon U.S.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
Kiki was a great help; she has a such a patients. i had issues with sign in end up re-registered through my main reasoning was changing my 1099 recipient address which I've been wanting to do some time ago before end of the year.. Elavon has great customer service teams! Thank you!
By Liane
Diane was amazing to deal with. She walked me through step by step as to what I needed to do in order to resolve the issue. I was up and running again in no time. Diane was extremely polite and professional. Thank you!
By Holly J.
great service
By customer
A representative always answers promptly. I have never held waiting for my turn "in line". Like every rep I have ever dealt with here, Valerie was courteous and knowledgeable
By Monica
She was very patient and helpful!
By customer
I spoke with Patricia Caughorn this morning to get assistance with something I've never encountered and she was extremely helpful. She gave me the information I needed to fix the issue I was having.
By Customer
Very nice and helpful
By customer
Valerie went out of her way to get me through a very frustrating situation. She stayed on the phone with me until every single question was answered and until every piece of information requested on your form was accurate. This is almost one week now of sheer frustration and she made a huge difference.
By Irene M.
