Everybody that I talked to was helpful…
Everybody that I talked to was helpful and knew what they were doing.
By Greg
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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677 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
Everybody that I talked to was helpful and knew what they were doing.
By Greg
Customer Service was absolutely fantastic. Very pleasant in manner and genuinely there to help. Friendly and courteous in everything she helped me with
By Candice
Terminal not working sucks but your customer rep made it a delightful experience! I forgot to ask for her name. She has a very young voice, but knew her job inside and out. She was courteous, knowledgeable yet very personable. It is good to know that Elavon hires quality customer service staff, and they work right here in the USA.
By Jiawei Peter H.
I would like to thank Rene and Sherry for helping me out. Thank you so much. Please also extend my thanks to the kind gentleman who helped me on 3-20-2025 at about 2:15 PM Eastern Time. He too was courteous and knowledgeable. Thank you Elavon.
By Alexis A.
The tech walked us through everything and figured out our issue quickly. Great experience!! TY!!
By Elise M.
Brittany was so and very professional. I greatly appreciate her patience also! Wonderful customer service!!
By Mary Cornerstone C.
Your technical support, Hannah guided me step by step to setup my new credit card machine. She was very professional with the job and very nice personality. The conversation this morning really made my day, thank you Hannah.
By Ng
I had the best customer service today. She found all the information I needed and was friendly and helpful!!
By customer