Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
677 reviews
Elavon U.S.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 272 reviews with 1 star · Clear filters
I was ripped off by thousand of dollars for supposedly not taking the compliance tests every year. I do not know if i will get my money back. I was robbed for something I did not do. Elavon is currently being sued in a class action for stealing fees from merchants on the CPI tests
By Marie G.
This company stole $65,000 from us. They withheld the payments we received. Over $65,000 just gone. This company is atrocious and horrible. Run Run Run horrible company
By Samuel L.
O star if possible. Not sure the price. The forms are terribly designed. The process is terrible. The service is the worst I never worked with. The communication is long and useless.
By Xiaoxiang C.
Hold jer langt væk - Det er umuligt at komme væk fra dette firma! Jeg har idag brugt lang tid på at komme ud af min aftale - uden held.
By Kasper N.
Elevon are fraud company be careful to much hiden fee and very bad service do not trust them they are fraud.
By Abubakar L.
We switched to Elevon in October because they promised cheaper processing rates. WHAT A MISTAKE!!!! They have been holding onto over $7000 of our money for 8 days now and still cannot tell us when it will be in our account. Apparently they flagged our account due to a large transaction....which was APPROVED. I asked the supervisor what the reason to flag our account was; he said ONE reason is that we could be laundering money and if they contacted us we could try and hide or money?!! ARE YOU SERIOUS?! He could not give me any other reasons because he was not allowed to discuss. But he could give me that ridiculous reason? I cannot cancel my account due to the fact they still owe us money and he could not tell me when the money would be in my account or promise me that anyone would call me to tell me why they are holding onto it. DO NOT USE THIS COMPANY!!!!!
By Karla K.
stay away from this company they will charge your bank account unexspectedly. $35 or more
By Caffrey M.
worst company, yall really just taking money from people.
By Jesus C.
