Professionalism!
A live person who was professional, knowledgeable, and friendly.
By Melinda W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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677 reviews
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Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
A live person who was professional, knowledgeable, and friendly.
By Melinda W.
The agent was very understanding and helpful!! I am not very Tech Savvy, So she was patient with me and even called me on my cell phone when I was at my card reader because I don't have a phone right by it!
By customer
I spoke to Christine today as I locked myself out of my online merchant portal. She was helpful, efficient, knowledgeable and personable! A pleasure to speak with and refreshing to get someone with her personality as this attribute can be rare in the customer service industry these days!
By Rachel N.
Vasilina Borisevich was wonderful!
By Vicki K.
It was nice speaking to a person and having the individual know exactly what needed to happen and could complete the task with me while on the phone
By Mona
Excellent service and very pleasant individual!
By Eugene S.
Sharon took care of 2 issues professionalism and in a timely manner.
By DunRite
Wendy was more than exceptional on this call. I hope I can talk to Wendy again on future needs and phone calls! Thank you Wendy!
By customer