EXPANATION AND ADJUSTMENT WAS THOROUGH…
EXPANATION AND ADJUSTMENT WAS THOROUGH AND HELPFUL
By connie R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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677 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
EXPANATION AND ADJUSTMENT WAS THOROUGH AND HELPFUL
By connie R.
Helpful, AND kind! Sadly, that is rare these days, but thank you for setting the tone for our day!
By customer
Jessica in Support Services was able to answer my questions efficiently and effectively. She provided the information I was tasked with obtaining, and led me through accessing the profile editing I needed to do. She was clear with her instructions and waited patiently as I accessed the website, received my passcode, and found the elements I needed to edit. Jessica provided competent and professional customer service.
By Paul Miller, Olufson D.
Response from Elavon U.S.· Jan 14, 2026
We're thrilled to hear you had a great experience, Paul. Providing exceptional service is what we strive for, and it's wonderful to know we met your expectations. We look forward to making every future interaction just as positive. Take care and enjoy the rest of your day! ^Larisa
Valerie was very helpful and friendly!
By customer
Very helpful!
By customer
My service tech did an amazing job! She helped me when 3 other people couldn't I was very satisfied with the support she gave me!
By customer
Sharon changed my password - she stayed on the line to ensure everything was completed. She was very professional and nice.
By customer
Kathy made my experience MUCH better! The DX8000 I use has shut down so many times and I've lost sales because of it! But she gave me a temporary fix and ordered me yet another machine. Although the equipment seems to be very sub par, the people are great!
By Jenee A.