Valerie was very quick and helpful.
Valerie was very quick and helpful.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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677 reviews
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Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
Valerie was very quick and helpful.
By customer
great help by Evalon
By customer
Very helpful and took care of the reason for the call
By customer
The Customer Service Rep. was very professional and very aware of how to assist me. In additional, her communication skills were impeccable!
By customer
Valerie was most helpful walking us through the set up of the new Ingenico for my little business. Not nearly as complicated as first anticipated. Thank you so much!!!
By Lesa A.
Response from Elavon U.S.· Feb 16, 2026
We appreciate the shout out, Lesa. We're glad to hear our agent Valerie went above and beyond to ensure your needs were met. We hope your future interactions exceed your expectations. Take care and enjoy your day. ^Larisa
Diane was very helpful and understanding of my companies need
By Lee
It is a great pleasure to speak to someone who is kind, friendly, knowledgeable, and efficient like Wendy. She resolved every technical issue with our terminals and offer a first call resolution. You really made this so easy and know that you are appreciated!!!!
By Marquita C.
Response from Elavon U.S.· Feb 12, 2026
Thank you for taking the time to share your experience, Marquita. We are happy to hear the call met your expectations for great service and hope you have a great day.
Kay was amazing- super patient and knew exactly what to do with our terminal set ups. Could not have done it without her!
By La Mariposa Liz L.
Response from Elavon U.S.· Feb 10, 2026
We appreciate the shout out, Liz. We're glad to hear our agent Kay went above and beyond to ensure your needs were met. We hope your future interactions exceed your expectations. Take care and enjoy your day. ^Larisa