John was very patient and helpful
John was very patient and helpful. My computer is slow & he had to wait on it. He did an excellent job and I would highly recommend him. Thank you John.
By Angie K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
363 reviews
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Eksoftware is listed under Internet & Software.
Eksoftware (eksoftware.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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John was very patient and helpful. My computer is slow & he had to wait on it. He did an excellent job and I would highly recommend him. Thank you John.
By Angie K.
I had a lot of trouble downloading and getting MS OFFICE 2019 on my new computer. I have had 15 plus computers in my career and the emails were all confused. I went to Chat and ANNA spent 3.5 hours working with me and my husband (we had to switch places because we were tired). But ANNA stuck with us until the job was successfully accomplished. I am not a computer expert and require patience and guidance. ANNA must get a good raise to reflect her dedication and proficiency. Thank You Anna.
By Beverly A. DelHomme L.
The assistant Anne was very helpful, efficient and pleasant to talk to talk to. Thank you.
By Ella
Daniel was terrific and extremely helpful in helping me download my software as i had been very frustrated. He walked me through the process remotely. thank you
By JR
Bought some office software and had an issue installing, Daniel took care of it immediately!
By Elizabeth G.
Joe was very professional nd patient we me. It was a pleasure working with him.
By Leon H.
Jesus went above and beyond to help me resolve my issues with a finicky download. He was attentive, quick to resolve the issue, and a pleasure overall to work with. I couldn't be more satisfied with the help he provided. Jesse (order #1961)
By Jesse
I am writing this note to praise John (technician) at Zoho. He was wonderful & very helpful helping me download Word. He was the best!!!
By Erwin C.