Eric did a great job helping me out and…
Eric did a great job helping me out and I appreciate his quick response thanks 🙏
By Consumer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
363 reviews
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Eksoftware is listed under Internet & Software.
Eksoftware (eksoftware.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Eric did a great job helping me out and I appreciate his quick response thanks 🙏
By Consumer
Forgot to apply code at check out... via chat Joe was able to apply a discount.
By Anthony
The prices seemed to good to be true. I was in a tough spot at 11:15pm PST. The website said instantaneous download and I was skeptical. I ordered and although it took 15 minutes to get our key they actually had 24/7 chat available --- I AM SO IMPRESSED!! I will be buying all my company's software here going forward. YOU GUYS ARE LIFE SAVERS!!!!
By Justin C.
Price was right. Installation was a little complicated. Thought I was just getting Publisher but ended up getting MS Office 2019. all-in-all....an upgrade from my 2013. Had to call tech service, but got it all worked out and I'm very happy with product and price.
By Curtis
Through his assistance and patience, Eric literally prevented me from sailing my new MacBook across the room. With zero success on my own, I tried for hours to create a new Microsoft.com account so that I could register my software and begin using what I had just paid for. In the end the answer was utilizing a different browser to create the account. Eric is an asset to your organization! I hope you will show him that he is valued. Thanks again Eric for your help!
By Jeffrey P.
Eric was extremely helpful. Joe was on my first chat, but i was on my cellphone
By Susan S.
I had put in the wrong email (transposed two letters) when I put in my order. Joe was quick to respond and quick to get my order corrected. He remained silently in the background as I waited on the email to be sent and once it was, he waited for me to get it installed. All in all, very good service!
By MH
Both Eric and Pavle have done a wonderful job helping this older, not so computer savvy user! Both were very patient and understanding. Thank you for making them available! I am now up and running (for me after a long and difficult download and install. Many thanks for both of them! Joe Slama
By Joseph S.