EKnivesReviews of eknives.com

I do not recommend this website for purchases. They cancel orders, they do not reply to messages, they have no support — it looks very much like a scam.

I had no choice but to enter my email address to purchase Chaves Knives titanium wallet on EKnives, and I was automatically registered. They responded promptly to my email inquiries until I completed purchase, but they stopped replying after I finished payment. In any case, the product arrived, and since I had no intention of signing up in first place and have finished my business, I requested that they delete my account and personal information. But they still don't reply and continue to send me promotional emails They ignore customers after product sale Additionally, they only replied after I filed a complaint with the privacy authorities. They told me they had already deleted my account, but I can still log in. In other words, they are lying ☆ Update : As I mentioned earlier, when I requested deletion of my account and personal information, they lied to me and claimed deletion had been completed. Yet now, they state in a comment that completely deleting the account information is impossible and they are saying this only now, in September, after ignoring my request since March Far from apologizing, they are consistently resorting to excuses and ignore. They kept ignoring my requests to delete my account and personal information, and the lie mentioned above is the response they finally gave only after I threatened to file a formal complaint Update 2: I simply stated facts, yet they reported me for defamation. But the complaint was rejected because everything I said was true. They refuse to admit their wrongdoing to the very end If it was truly impossible for them to completely delete my account and personal information, they should not have lied to me by claiming they had done so. Furthermore, they should have responded promptly to my inquiries regarding my personal information; instead, their persistent refusal to reply only fueled my anger. Their approach to customer service is appalling ☆ I can accept that account deletion could not be processed. But their biggest offense is that they literally ignored my request and lied, all while offering nothing but excuses without a single word of apology To elaborate further and to address the revised reply I had requested multiple times that EKnives delete my account and personal information. After a long period of silence, they finally replied stating that my profile had been deleted only after I threatened to take further action; naturally, I assumed this meant my account had been removed. However, I found that I could still log in, and although I asked them about this, I received no response Had they explained the situation clearly or even just apologized for repeatedly ignoring my requests I wouldn't have been this upset

5 Sterne – Absolut empfehlenswert! Ich bin wirklich rundum begeistert von Florian Pflug und EK Knives. Mein Paket kam super sicher und sorgfältig verpackt aus Deutschland bis nach Schweden an, und der gesamte Bestellprozess hat sich von Anfang bis Ende sehr freundlich, professionell und absolut zuverlässig angefühlt. Ich kann die vielen negativen Bewertungen hier ehrlich gesagt überhaupt nicht nachvollziehen. Meine Erfahrung war durchweg positiv. Besonders beeindruckt hat mich, wie reibungslos alles ablief: Ich habe an einem Sonntag bestellt, und schon am Montagmorgen wurde das Paket direkt aufgegeben und bei DHL eingeliefert. Das ist wirklich top Service. Außerdem kam die Lieferung viel schneller als erwartet. Das Paket ist bereits am 16. März angekommen, obwohl als voraussichtliches Lieferdatum eigentlich erst der 23. März angegeben war. So eine schnelle Bearbeitung und Lieferung ins Ausland ist alles andere als selbstverständlich. Besonders erfreulich fand ich auch, dass das Produkt von Tim Welch, das Blasrohr, über EK Knives problemlos nach Schweden versendet werden konnte, obwohl das offenbar nicht überall ins Ausland möglich ist. Auch das zeigt für mich, dass hier kundenorientiert gearbeitet wird. Ich vergebe sehr gerne fünf Sterne und werde definitiv weiterhin bei EK Knives bestellen. Vielen Dank für diesen tollen Service!

Team EKnives is excellent! Personable, reputable!

I love eknives. Bought a couple Microtech from them and every time they write a note on my packaging slip thanking me. Even though this is a minute detail, stuff like this makes everything more human so I know it’s not a robot packing my order. They also include little things such as bandaids (in case you cut yourself with your new sharp knife) and a fun set of matches that says “have a knife day”. No other company I know does this which is why I love eknives. Great family, great people, great products, great service.

The knife I received from eknives.com was poorly constructed. Not sure if it was the company Or not. But either way they were supposed to inspect them prior to delivery. Speaking of delivery, & communication as a matter of fact. Both were Extremely slow. I’m normally a pretty positive guy & do my best to see the good in others/businesses. But this was just a horrible experience all together!! Take my advice Or not but I would move on to a different company with better pricing, customer service, delivery, & communication.

Great products, great customer service,and really fast free shipping. My only online knife shop !

Second purchase from them. 1st was a new knife. 2nd was a 'pre-owned' which to my eyes looks BRAND new. Saved me $25 off 'new' and as said is perfect. Fast shipping, GREAT communication and fair prices. What else do you want. Highly recommended Thanks EK!