We had to contact them many times to…
We had to contact them many times to ask them to get on the case and move forward. At the end we did not get our account back.
By Paul
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
132 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We help Amazon sellers with a wide range of challenges from account and ASIN suspensions to ongoing account management, advertising, brand IP enforcement, buying/selling a business and more. As the largest and most experienced consultancy in this space, we have helped thousands of sellers resolve tricky issues and keep their accounts clean. Our founder, Cynthia Stine, has written two books about Amazon which each won international book awards, and publishes a popular blog. She speaks regularly at retail and Amazon-focused conferences about how to avoid problems with Amazon and acts as an expert witness in cases involving selling on Amazon.
eGrowth Partners (egrowthpartners.com) has 132 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
132 approved reviews, newest moderated first
We had to contact them many times to ask them to get on the case and move forward. At the end we did not get our account back.
By Paul
Thank you for your helpful ASIN review.
By Susan
I spent $4000 and got nothing done
By Leung
Response from eGrowth Partners· Nov 27, 2019
I would be happy to look into your case, but we don’t sell any of our services for that price. Please send an email to [email protected]
I got an IP claim for the brand and I had an invoice from the distributor. eGrowth partner team helped to write the appeal and after a few attempts one day they accepted the appeal. I shared the news with eGrowth partner team and the next day I got an IP claim from the same brand including one more ASIN along with previous ASINs. I contacted them again and they told me to keep sending the same appeal and it’s not working. All my listing was inactivated and inventory was out of FBA center. My case was failures however I find team professionals till they were working. I would feel more confident to use them again if they just don’t leave you by yourself.
By Krunal
Response from eGrowth Partners· Nov 27, 2019
We reinstated Krunal's ASIN the first time. The second time Amazon refused to accept his invoices. We share his frustration and understandable anger towards Amazon on this issue. It wasn't right.
Our company was first introduced to Egrowth during a really difficult situation with Amazon and our account was suspended. They were very responsive to our concerns and immediately helped us form a Plan of Action to resolve the issue. Egrowth resolved our suspension within a matter of days when we had been trying for weeks without their assistance. Our company has continued to work with Egrowth for nearly 3 years and are constantly impressed with by their professionalism and accuracy. Egrowth is constantly evolving and is a critical piece to our success in the Amazon Marketplace. Their team is dedicated to our success and we are proud to call Egrowth one of our partners. Thank you!
By JC
Response from eGrowth Partners· Nov 27, 2019
Thank you for your warm words, JC! We really appreciate your faith and confidence in us over the years. :)
ASIN Reinstated Successfully - We had our most important ASIN suspended on Amazon and our own appeals had failed. eGrowth drafted a new appeal which was successful.
By Jill
Response from eGrowth Partners· Nov 27, 2019
We are so glad your ASIN is back! Thanks for your review!
suspention prevention book has been extremely insightfull
By Gavin
Response from eGrowth Partners· Nov 27, 2019
I'm so glad my book has helped you in your business! Thanks for letting me know. It means so much to me to know that it it helping real sellers like you. :) -- Cynthia Stine
I was truly happy with the professionalism and help I received from eGrowth Partners! They saved my business from being mulled over by Amazon and bad actors. It is so nice to know I have someone on my side who I trust and can turn to in a tough situation.
By Margie
Response from eGrowth Partners· Nov 27, 2019
Margie, keep fighting the good fight! We are so glad you were able to defeat that bad actor! Thank you!