EGOReviews of egopowerplus.com

j'ai acheté 2 matériel EGO , 1 taille haies et 1 Rotofil ; matériel sans soucis et très léger , maniable , efficace ...Je recommande Je pense acheter une tondeuse aussi

Great team. They were going through system changes and weren't able to return calls. Soon they were able to get through the call backlog and get me a warranty repair for my snow blower. All my future business would go to this company.

Really interesting to see all the bad reviews, as this was not my experience at all. I’ve had an Ego mower, hedge trimmer and two batteries for 3 yrs. The charger looked like it wasn’t working, so I bought a new charger. This one didn’t work either, and I realised maybe the battery was the issue. As Ego is based down the road near me in Nottingham I popped in to ask them what to do. They were so helpful. They agreed on the spot to take the battery and both chargers and test them. They called me back a hour later, said both chargers were fine and the issue was the battery. They refunded me for the new charger, and gave me a new battery. They were friendly, keen to help, and exceeded my expectations. I hardly ever leave reviews, but this was so good I felt I had to, so I could say thank you. Great work.

The process is time consuming and sometimes frustrating BUT if you have your original receipts and the serial numbers and you are within the warranty period, EGO fully and completely honors their warranty for the machine, battery and chargers. No issues and I will continue to purchase their products. I would recommend that you register the product when purchased as it does make the process easier and faster.

The warranty complaints must be a US thing. I have received excellent, no quibble service from EGO here in the UK. My powerhead stopped working, one email with receipt and serial number, new powerhead delivered the following day. Have had Ego products for over 2 years, all work well, as required.

My Ego strimmer battery failed a couple of months outside manufacturer's warranty. I telephoned EGO and ecplained that the red circle of death had appeared and battery would not charge. The engineer said the battery was faulty. I emailed the reciept and thought I might have to argue but a couple of weeks later a replacement arrived. Well done!

ego product are the best for my needs. Own a lawn mower and a snowblower. Best product on the market

Battery and charger, 700 dollar backpack blower didn't last a year with out failing and repair parts aren't available,( crappy electronic circuits and parts