Love it
Love it! I will order another! prompt delivery!
By Catherine T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
606 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get the coziest sleep on your budget.
EGOHOME (egohome.com) has 606 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
606 approved reviews, newest moderated first
Love it! I will order another! prompt delivery!
By Catherine T.
I love my 14 Inch ego home mattress. It's very comfortable. The perfect thickness!
By Matthew
First, you made an awesome product. I received my mattress shortly after I purchased it and I love it. No more back pain and the way it conforms to my body. I am one happy customer.
By Diann L.
I find myself waking up more refreshed and not so sore anymore. I love how it supports me.
By JUAN
Response from EGOHOME· Mar 18, 2025
That’s amazing to hear! 😊 We’re so glad our mattress is giving you the support and comfort you need for a refreshing wake-up. Sweet dreams! 💤💙
EgoHome never delivered my order. I noticed that my package was out for delivery in another state, delivery was supposed to be in Arkansas and it was out for delivery in North Carolina, so I tried to contact customer service to inform the issue. However, Egohome is very slow responding, only offering email support, phone support only if you buy through walmart, amazon or Wayfair, and they are not helpful because I tried but the only thing they do is email support. So in order to fix the problem I called Fedex and they opened an investigation and avoided the package to be delivered in the wrong address. Egohome updated my address with Fedex, but this time to Colorado. I also identified that was wrong, so again I tried to call and email EgoHome. The support email seems to be managed by AI. The responses are ridiculously vague. So please do your research but I would recommend this company. Product might be ok but if you need support you won’t have so better forget about 100 days trial. Also I haven’t received my refund, If I ever will receive, and Egohome might owe me a salary for all the work that I did for them.
By Rodrigo
Response from EGOHOME· Mar 18, 2025
We sincerely apologize for the frustrating experience you've had. This is definitely not the level of service we strive to provide. We are currently investigating this issue—could you please provide your order number? Our customer support team will reach out to you as soon as possible to resolve this matter. Thank you for your patience. 💙
The mattress is the right amount of firm and comfort with no back pain! Love it, I slept thru the night without waking!
By Jay J.
Shipping was right on time! Box wasn’t damaged & the mattress is wonderful. Worth the purchase.
By Analise P.
So far so good. It's very nice, good support without being stiff.
By Jayne Hoffman K.