Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
Evergreen Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 371 reviews with 5 stars · Clear filters
Quick and easy process.
By customer
Response from Evergreen Credit Union· May 2, 2023
Good afternoon, We're glad our team was able to help you quickly and efficiently. Thanks for leaving a review! Best, Emma P. Evergreen Credit Union
My husband and I were able to open the required account and have our loan processed in a timely manner.
By customer- Karen R.
Response from Evergreen Credit Union· May 2, 2023
Hi Karen, Thanks for sharing your experience! We're glad our team was able to help you and your husband quickly. Best, Emma P. Evergreen Credit Union
Applied and closed on a loan and opened two accounts in a timely manner. Easy, helpful, friendly and professional made this a great experience.
By customer
Response from Evergreen Credit Union· Apr 28, 2023
Good afternoon, We're glad our team was able to help you with your loans and accounts! Best, Emma P. Evergreen Credit Union
Our loan officer, Chelsey was awesome! She was always responsive and kept us in the loop every step of the way. She made the process simple and stress free. Thank you, Chelsey and Evergreen!
By Arian O.
Response from Evergreen Credit Union· Apr 28, 2023
Hi Arian, Thank you for your kind review! We're happy that Chelsey was able to assist you. Best, Emma P. Evergreen Credit Union
The customer representative was very helpful with our questions and the process of opening up our accounts and credit cards. The facility was cheerful and staff also friendly. We felt confident with our decision making the move to this credit union.
By New C.
Response from Evergreen Credit Union· Apr 18, 2023
Good Afternoon, Thank you for your review. We are always grateful for your support and kind words. If there is anything we can do, never hesitate to reach out to us. Regards, Paul L Evergreen Credit Union
Heidi was extremely helpful through the process with me being in a tough time crunch. She made everything run as smoothly as possible for my situation and I am incredibly grateful. Thanks Heidi!
By Michael H.
Response from Evergreen Credit Union· Apr 18, 2023
Good Afternoon MIchael Thank you for your review. We are glad that Heidi was able to help. Please keep us posted if we can help you in any other way. Regards, Paul L Evergreen Credit Union
I applied for a small personal loan with Chelsey Cargen at the South Portland branch. Chelsey made the approval process very easy and communicated important updates and details in a timely manner. I already have a checking, savings and sun select credit card with EGCU and am grateful to be building my credit and savings with a great institution. Thank you!
By Mandi G.
Response from Evergreen Credit Union· Apr 18, 2023
Good Afternoon Mandi Thank you for your message and review. We are happy that Chelsey was able to assist you. If there is anything else she or any of us can do, please reach out to us at 27-221-5000. Regards, Paul L Evergreen Credit Union
Simple to communicate and transfer documents and make it to closing!
By Ian L.
Response from Evergreen Credit Union· Apr 6, 2023
Good Day Ian, Thank you for the review. We are happy the closing went smoothly. Please reach out to us if you have any questions or experience any issues. Our number is 207-221-5000. Regards, Paul L Evergreen Credit Union
