Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
Evergreen Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 371 reviews with 5 stars · Clear filters
Your Customer Service is simply the best at answering my questions. I appreciate how awesome Evergreen has been!
By Mike
Response from Evergreen Credit Union· May 16, 2024
Hi Mike, Thank you for letting us know! We're happy to help answer your questions. Best, Emma Evergreen CU
Some of the most help and friends people I know easy to find and allways smiling to see U and good to know what I was doing
By Natalie T.
Response from Evergreen Credit Union· May 16, 2024
Thank you for sharing your experience, Natalie! We're happy to help! Best, Emma Evergreen CU
We wanted to extend our gratitude to the exceptional team that works at the Riverside Evergreen Credit Union branch. The atmosphere promoted at ECU is inviting, friendly, professional, efficient, and caring. Whether you are making a deposit, lost your debit card, or are taking out a loan... you will be taken care of by this incredibly accommodating and lovely team. Thank you for the many years of exceptional service!
By The Noyes F.
Response from Evergreen Credit Union· May 16, 2024
Thank you, Noyes Family! We're always happy to help. Best, Emma Evergreen CU
I was anxious when I called egcu.org on Monday March 30, 2024. I spoke with Sara Adams and an IT person (Paul?). Sara is an asset to the establishment, helpful and knowledgeable. I want this commendation to be part of her permanent personnel record and for her to be recognized for her fast, courteous service! Thank you Sara. Linda A. McCann
By customer
Response from Evergreen Credit Union· May 16, 2024
Hi Linda, Thank you very much for sharing your experience with us, and highlighting Sarah and Paul! We're glad they were able to give you peace of mind. All the best, Emma Evergreen CU
Very helpful and quick service!
By customer
Response from Evergreen Credit Union· May 16, 2024
Thank you for your kind word! We're happy to help. Best, Emma Evergreen CU
I have spoken with Lilly twice in two days. Lilly was extremely patient and incredibly helpful!
By WCS
Response from Evergreen Credit Union· May 6, 2024
Hi there, Thank you for sharing your experience with Lilly! As always, if you have any questions about your account give us a call at (207) 221-5000 or visit your closest Evergreen branch. Best, Emma Evergreen CU
Thank you so much for helping me out ☺️🙏🙏🙏☺️☺️ I am having a blessed day today ❤️❤️❤️🌹❤️
By Erica H.
Response from Evergreen Credit Union· May 6, 2024
Hi Erica, We're so happy you had a great experience with us! Have an amazing day! Best, Emma Evergreen CU
Denise Manchester was very helpful and I’m glad I connected with her. All staff were polite and helpful.
By customer
Response from Evergreen Credit Union· May 6, 2024
Hello, Thank you for letting us know about your experience. We're happy to hear that Denise was able to help you! Best, Emma Evergreen CU
