Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
238 reviews
eFax CorporateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
238 approved reviews, newest moderated first
Patrice was very patient, and show excellent customer service in resolving my Issue.
By Brendan L.
Response from eFax Corporate· Feb 4, 2021
Thank you Brendan for this wonderful review. We are definitely going to share it with the team and will be delighted to assist you again in the future.
Patrice helped me very good and secure, he pointed me out what to do when I was stuck with adding new numbers. Thank you fort the accurate and immediately support.
By Richard S.
Response from eFax Corporate· Feb 4, 2021
Thank you for the great feedback. We try really hard to provide a good experience and are really happy to hear that you received the right assistance from our team. Have a wonderful day Richard.
As an IT professional sometimes I have the displeasure of dealing with less than stellar support - HOWEVER, this was the polar opposite. Patrice was fantastic to deal with, exceptionally knowledgeable and ensured that (despite the time difference) my concerns were resolved before we concluded the call.
By Brad
Response from eFax Corporate· Feb 3, 2021
Brad, we are so grateful for your kind words. Thanks for sharing your review with us and the community. I will make sure the team and Patrice are aware of it. We wish you all the best and will be happy to assist you again.
Eleonora was very knowledgeable and she was able to quickly resolve the issue that we were having. She has a very good attitude when dealing to customers which is also really great!
By Angelica
Patrice was very knowledgeable. He took the time necessary to help me understand how to manage our efax system. I appreciate technical support of this caliber. -MGoodman
By Michael
Response from eFax Corporate· Jan 26, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review and we really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Eleonora De Grandi was a VERY great help. Solved the issue in minutes.
By Werner
Response from eFax Corporate· Jan 19, 2021
Thanks Werner for sharing our great experience with our Corporate support team and we will be happy to help again when the time comes. Have a great day
I would like to pass my ton of thanks to Patrice. He is very gentle and experienced with his work. My issue solved in 5 minutes.
By Ajay P.
Response from eFax Corporate· Jan 13, 2021
Thank you very much Ajay for leaving with wonderful review about the support provided by Patrice. I can already tell you that it is much appreciated. I wish you all the best for 2021.
Eleonora was professional and very polite throughout the call. She managed to resolve my issue fairly quickly as well. I could not be more happier. Thanks Eleonora!
By Kristian C.
Response from eFax Corporate· Dec 9, 2020
Thanks very much Kristian for leaving this nice review and sharing your happiness of getting such a service from our team support. We wish you a lovely day .
