Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
238 reviews
eFax CorporateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
238 approved reviews, newest moderated first
Very friendly and helpful. Was able to solve my problem within minutes.
By Samantha
Response from eFax Corporate· Apr 8, 2022
Thanks so much Samantha for giving us your take on how we are doing. We're glad that customers like you are having a great experience. Have a wonderful day!
Eleonora at customer service was very helpful in starting the process to change our numbers to efax.
By Katy F.
Response from eFax Corporate· Apr 6, 2022
Hi Katy, your comments have been shared with our entire team. When we hear from happy customers like you, we spread the positivity around! Have a wonderful day.
Lais was very helpful in solving my problem. I am very grateful for the assistance.
By Cynthia D G.
Response from eFax Corporate· Apr 4, 2022
I’m happy to hear that our team especially Lais provided you with excellent service. I’ll make sure that they receive your feedback. Have a great day
Eleonora was kind and helpful.
By Nathan
Response from eFax Corporate· Mar 23, 2022
Hi Nathan. We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you!
Lais has been excellent at answering queries I have with eFax service. Very approachable and attentive. Always a pleasure to know it's Lais dealing with my questions when I call up. Thank you!
By MC
Response from eFax Corporate· Mar 23, 2022
Good morning, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
I was on the phone with Patrice regarding some eFax issues we were experiencing in our company. The support was excellent, everything was explained thoroughly and Patrice made sure to repeat a couple of times when I was unable to grasp the concept. Very patient and calm, he was able to pinpoint the issue even with the small amount of information I was able to provide
By Ilko P.
Response from eFax Corporate· Mar 22, 2022
Hello Ilko, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Patrice, a five start for you, thank you very much for helping me set up a new user and adding a fax, number.
By Marco
Response from eFax Corporate· Mar 21, 2022
Thanks again for your kind words Marco and for being a fantastic customer.
Eleonora was very courteous and helped me quickly with my issue by pointing me into the correct direction on what to do to resolve it. She is the best!
By Timster R.
Response from eFax Corporate· Mar 21, 2022
Thank you so much Timster for taking the time to leave us a 5 star rating - it's much appreciated!
