Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,345 reviews
eFaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Personal amabil. Recomand.
By zoltan B.
Response from eFax· Mar 11, 2019
Bună Zoltan Vă mulțumim pentru revizuirea dvs. Este foarte apreciat. Dacă există ceva de care aveți nevoie în viitor, vă rugăm să nu ezitați să întrebați cum vom fi mai mult decât fericiți să vă ajutăm. Multe mulțumiri din nou eFax Support Team
The service for sending faxes worked great. It is a bit expensive and a little hard to cancel but it worked very well for my needs.
By Jason W.
Response from eFax· Mar 11, 2019
Hi Jason Thanks for your review and sorry to hear of your experience trying to cancel, it should not be hard to cancel so we would like to assist you further here. If you could let us know your fax number or customer id via the private message we will send you we will be able to look after your request. Alternatively you can email [email protected] with your details and we will look to reach back out to you as soon as possible. Many thanks eFax Support Team
Service ereceptionist bien conçu et fort utile.offrant de nombreuses fonctionnalités intéressantes Service client en français réactif et compétent
By Xavier
Response from eFax· Mar 8, 2019
Bonjour Monsieur, Merci beaucoup pour les 5 étoiles et votre commentaire, très apprécié! Si vous avez besoin de quoi que ce soit à l'avenir, n'hésitez pas à nous contacter un membre de notre équipe se fera le plaisir de vous aider. Merci encore, cordialement, L'équipe eReceptionist »
Great help and assistance from Lia.
By Catalin M.
Response from eFax· Mar 6, 2019
Hi Catalin Great that Lia was able to help and offer you assistance, we will be sure to let her know you left a review which we are very greatful for. If you ever need anything in the future, please do feel free to let us know and we will be more than happy to help. Many thanks eFax Support Team
Lia was very understanding and helpful with me on the phone earlier. She was quick to respond to my request and took immediate action to resolve the issue. Thanks for a job well done.
By Leon G.
Response from eFax· Mar 4, 2019
Hi Leon, Thank you for your review. Its really much appreciated. We are delighted to read about the help you received from Lia, If there is anything you need in the future please do not hesitate to ask as we would be more than happy to help. Many thanks again, eFax Support Team
Excellent produit, marche chez moi depuis 10 ans, jamais en panne, je conseille les yeux fermés.
By Christophe F.
Response from eFax· Mar 4, 2019
Bonjour Monsieur, Merci beaucoup pour les 5 étoiles et votre commentaire, très apprécié! Si vous avez besoin de quoi que ce soit à l'avenir, n'hésitez pas à nous contacter un membre de notre équipe se fera le plaisir de vous aider. Merci encore, cordialement, L'équipe eFax
Professionel, friendly and helping service.
By Tess
Response from eFax· Mar 1, 2019
Hi Tess, Thank you for your review. Its really much appreciated. We are delighted you are happy with the service and help received. If there is anything you need in the future please do not hesitate to ask as we would be more than happy to help. Many thanks again eFax Support Team
It was my first experience with the company and the agent, Lia D., that responded proved to be very knowledgeable, kind and willing to give all the supports I needed. Thank you!
By Octaviu M.
Response from eFax· Mar 1, 2019
Hi Octaviu, Thank you for your review. Its really much appreciated. We are delighted to read about the help you received from Lia. If there is anything you need in the future please do not hesitate to ask as we would be more than happy to help. Many thanks again eFax Support Team
