Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,345 reviews
eFaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Cherry did a get job for us got resolved and was very friendly and fast
By NOob GaMeR Y.
Response from eFax· Aug 1, 2021
The 5-star review is always appreciated. Your comment will be passed on the Cherry. If you need any assistance in future please message us at [email protected]
Cherry did a get job for us got everything resolved and was very friendly & fast
By Jim N.
Response from eFax· Jul 26, 2021
Thank you for the great feedback and the 5 star review Jim. We will be sure to pass your comments on to Cherry. If you have any questions or concerns in future, please message us at [email protected]. Stay safe and enjoy your day! ^RH
OTTIMO SERVIZIO. HO APPENA CHIUSO ACCOUNT PER CESSAZIONE ATTIVITA', E SONO STATI MOLTO PROFESSIONALI. UN GRAZIE ALLA SIG.RA DIANA. LORIS SRL
By Saverio R.
Response from eFax· Jul 26, 2021
Thank you so much for your wonderful feedback Saverio Rotilio. We are very pleased to hear that Diana provided you with excellent service. We appreciate you for sharing your experience here with us and should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks. Stay safe and healthy, eFax Support Team Google Translate: Grazie mille per il tuo meraviglioso feedback Saverio Rotilio. Siamo molto lieti di sapere che Diana ti ha fornito un servizio eccellente. Ti ringraziamo per aver condiviso la tua esperienza qui con noi e se hai bisogno di ulteriore assistenza, non esitare a inviarci un messaggio a [email protected] e saremo felici di aiutarti! Grazie molto. Rimani sano e salvo, Team di supporto eFax
I would like to thank Lucena with assisting me on a password reset! I appreciate it.
By Kelly M.
Response from eFax· Jul 23, 2021
Hello Kelly, Thank you so much for your wonderful feedback and we are happy to hear that you had a positive experience with our support. We appreciate your for sharing your experience here with us and we will ensure to forward your kind words to Lucena. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks. Stay safe and healthy, eFax Support Team
I'm a brand new customer and my credit card was charged even though I was supposed to be on a 14 day free trial with the set up fee of 10.00 waived. Once my info was verified, Joke quickly moved me to the proper plan and issued a credit card refund. No questions asked.
By jschlick
Response from eFax· Jul 22, 2021
We are glad to hear everything was resolved, JSchlick! We will be passing your wonderful feedback along to Joke, and should you require further assistance please do not hesitate to reach out to us at [email protected] . Many Thanks. Stay safe and healthy, eFax Support Team
Good service
By Valeria A.
Response from eFax· Jul 21, 2021
Hello Valeria Alovan, Thank you for the wonderful feedback! We will be sure to pass along your support to Hadi, and appreciate you taking the time to write this review. If you need any further assistance please do not hesitate to let us know at [email protected] and we will be happy to assist. Many Thanks. Stay safe and healthy, eFax Support Team
Very Professional, took good care of me
By Joseph H Riddle J.
Response from eFax· Jul 20, 2021
Hello Joseph, We are absolutely delighted to receive your feedback in regards to the positive experience you had as a result of your interaction with Mandip today. We will be sure to share your kind words of appreciation with her. Should you have any additional questions or require further support, please let us know or feel free to reach out to our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
I'm very happy about the service Moi provided. He was very clear and precisely. Thanks
By Elizabeth L.
Response from eFax· Jul 19, 2021
Thank you for taking the time to let us know about your experience, Elizabeth! We appreciate the feedback and will be sure to pass it along to Moi. If you need any assistance please let us know at [email protected] and we will be happy to help. Thanks again. Stay safe. efax Support Team
