Customization Potential
I did demos with both Brilliant Directories and eDirectory. I found eDirectory allowed for more customization and allowed me to break information into more categories and subcategories.
By Lisa S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
366 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eDirectory.com is the leading software platform for publishing powerful directory-driven websites with ease. In just a few clicks, a stunning, beautifully designed directory website can be online, ready to generate a recurring revenue stream for any business. eDirectory’s system includes a full set of advanced features including: Pre-Built Themes, Lead Generation, Payment Processing, SEO Center, Site Management, Blogging, Email Hosting / Notifications, Native Mobile Applications, In-Depth Reporting and more! Visit us https://www.edirectory.com !
eDirectory.com (edirectory.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 281 reviews with 5 stars · Clear filters
I did demos with both Brilliant Directories and eDirectory. I found eDirectory allowed for more customization and allowed me to break information into more categories and subcategories.
By Lisa S.
Selected this product due to the clean UX/UI and easy customization capabilities! Highly recommend for a directory!
By AS
So far so good! I'm just getting started, but right away the ease of setup and support is really great. It has a lot of features that make it easy to run a directory site without a ton of extra plugins.
By Jessica T.
eDirectory put me at ease to launch my online directory. This is my first time and they have all of the bells and whistles to assist in pulling it all together. Training, Support and Video tutorials. I am excited to launch!
By Rachelle J.
Working with Dennis has been great! He’s very prompt, responsive, and knowledgeable. I’m in the beginning of creating my website, but I can see that this was the best decision, hands down, of the many choices. You won’t be disappointed!
By Renaé R.
Very comprehensive technology platform and reasonable pricing. Daniel was quite helpful in demonstrating the features and options.
By Patrick D.
The features that eDirectory offered is what really made us go with it as a platform. It provided everything needed for our business. It is easy to use and has great functionality for our customers. Daniel was very patient with our questions and was a great help along the way.
By Gabby L.
The functionality is awesome but weak in source code documentation for source license customer.
By Thu Zin H.