Edible ArrangementsReviews of ediblearrangements.com

I tried to send someone a little platter of mini cheesecakes from edible arrangements. Submitted the order a week ago. Shipped on Friday with overnight shipping. Except EA or FedEx added weekday delivery only to the shipping instructions. So my delivery set for Saturday was gonna be 2 days late and cheesecake was gonna sit in a FedEx warehouse/truck for 3 days. Emailed EA about it on Saturday. They cancelled/refunded me but never sent me any notice my case was resolved. I checked last night, but no update. So the recipient has been waiting around on this delivery only for me to check tracking again today and see it was cancelled. I tried calling their customer service line twice but when you select speak to representative the line goes dead quiet and no one answers no matter how long you wait.

I ordered my mother a edible arrangement on Friday so that by Sunday she would get her arrangement for Mother’s Day. They came on Saturday and she was in the backyard picking weeds they put a note on the door saying sorry we missed you we’ll try again they never ever tried again my mothers Mother’s Day was ruined I even called on Friday so that this wouldn’t happen it would give them two days. Could not get through to anybody the managers were so rude and when I tell you that my mother cried all Mother’s Day I mean she cried all Mother’s Day. They are so disgusting to do that I even called and the young lady said she spoke to the manager and they were tried to deliver by Mother’s Day. I am so disgusted. I spent all Mother’s Day on the phone with them. And by the way my mother never got her edible arrangements that I had paid for on Friday .

Just received my delivery. For one it wasn’t even delivered in a refrigerated truck like the website claims. The customer service was not good at all. All the fruits were warm and everything else was melted. My overall rating is zero. And definitely way overpriced. Too late to call them to complain so I’ll do it in the morning. Very disappointed.

Worst service ever at the Cumming location in Georgia (Market Place). Son paid for arrangements and delivery for Mother’s Day and they never came. Lied and said they tried but no one was home. Checked our front door camera because we were home but they never came. Afterward they continued to lie and say they went to another address 😩. Tried getting my son his refund but they would not answer the phone and when I went to the store they were closed. Long before they should have been.

I bought Chocolate over Strawberry a day before Mother's Day for my mom and half of Chocolate was cracked. There's no fresh Strawberry's only old ones. The worst and last time I buy from them.😡😡🤬

Once again poor quality of fruit from Edible Arrangements, the photos say all that needs to be said. This was the state of my fruit less than six hours after delivery. Not only is this a disgusting waste of cash it’s also dangerous delivery rotten fruit that has begun to ferment. After a into a chocolate covered apple slice provided me with a hint of sour fruit/fermented fruit I decided to inspect it not a single piece of fruit is safe for human or animal consumption. The strawberries were gross every single one soft/mushy my fingers went through most upon attempting to pick up. This is my second garbage arrangement from this location, I’ve yet to receive a single arrangement from any of the locations in NC & SC that I was actually able to consume. Last night was the final straw I let my child who has been gifting these expensive garbage arrangements exactly what they’ve been purchasing with their hard earned cash. Edible Arrangement you should be ashamed of yourselves to charge money for fruit I’d not feed a farm animal. Disgusting please do better I will be contacting corp. Store #443 5129 NC 55 STE 107 Durham NC 27713

Terrible experience, arrangements came in all fallen apart, fruit not cold and to top it off, two days after the fruit had mold. I was partially refunded but i would like for people to see this and be careful eating the fruits after.

Online order error resulted in a blank valentine card which cost me $6.99. I called store and corporate and they each kept referring me back to each other. Would not refund money for any reason so they got money for a blank card. I am saddened that $7.00 was more important to them than satisfied customer.