EDF EnergyReviews of edftrading.com

Very quick, friendly & polite. Paul Team-O was so helpful

We had a visit from Adrian this morning who fitted our new Smart meter. Work needed doing to remove our old existing meter box and clock (from 1996) and this required a little extra time. His professional skills at fitting the meter were excellent and in no time at all we were up and running. Very happy customer with EDF Energy. Thank you so much Adrian.

Really nice customer service people Excellent company and above all very fair and considerate Always help you as much as they can.

Moved house and wanted a pre-pay smart meter; tried unsuccessfull for several days then today Friday spoke to an advisor Tracy Markx who was in Durban South Africa and she solved everything. Congratulations to her on a great service.

Had two new smart meters fitted today by two EDF engineers- Hung and Ben. They were brilliant; they went out of their way to be helpful and considerate. They completed the job quickly and skilfully and made sure that we were completely happy with the process. Great job, guys- thanks very much.

Rang customer service to close down mums account due to a house move (the operative Nikeal) was very helpful even though it meant closing the account. He eas also attentative enough to spot it was mum's birthday yesterday and wished her a belated birthday. It's all too easy to criticise bad customer service, but for once, this was a good experience and the operative did well. Thank you !

I received very informative information. The person I spoke to was considerate and knowledgeable and very helpful. Thank you for help when needed also a very patient person I was connected with listened.