eDeskReviews of edesk.solutions

Their customer service and desire to be an asset to my agency makes this a company I would definitely recommend and work with again in the future. Easy to work and communicate with.

The edesk team has always been quick to respond to our needs and have helped us tremendously over the years!

Very quick and efficient in resolving a problem for us. Tara was extremely polite and professional.

Very fast and efficient. Really good communication. Would use again.

Raghu and Jamie have been wonderful to work with. They are both extremely professional and detail oriented. I highly recommend them for any of your outsourcing needs.

It's always nerve wracking working with an outsourcing vendor, since their knowledge and reliability are total unknowns. Our agency was referred to eDesk by a couple of our trusted contacts, which meant a lot to us. Fortunately, our experience with eDesk has also been absolutely stellar. We've found the eDesk team to be extremely experienced and accommodating to all of our workflows. We recommend them without any hesitation!

eDesk makes it easy to outsource time consuming, but important tasks. Out P&C department has 8 people and everyone loves eDesk. Everyone we work with at eDesk is professional and work to fully customize the process for each task prior to starting. Each task our agency has given eDesk has been performed as well as we perform it in the states, sometimes better. Currently, we have them check policies, create renewal certificates, create non time sensitive certificates and track client related costs for health benefits. Endorsement processing will be next once commercial download is up and running. I can't recommend them enough. I interview both of the larger firms in India and China and I dont know how they could do better. The low cost start up with eDesk made it easy to try outsourcing for the first time and I am glad I did.

eDesk has been Fantastic! We have only been with them for a few months but the experience has been fantastic. Their desire and willingness to learn is awesome. We work in the insurance industry and have an infinite number of variables that can't be accounted for. We had a prior service that wanted a "checklist" for every situation. This was impossible for us to provide as there are so many. Our major focus was finding a company that would be able to adapt and change with these different situations. eDesk does this. It has been smooth and easy to onboard with them. When issues that are new or different come up we discuss how we want to have them taken care of and then off eDesk goes to take care of things. We are happy and grateful for the services we have been able to hand off to them and have a growing list of things we will have them help us take care of. Our employees are happy to be able to hand off some of the time-consuming tasks that keep them from working with our clients.